![]() The Trustpilot companies linked in this post are expected to abide by Trustpilot’s Guidelines, but have not been reviewed for compliance. The companies and profile pages referenced in this article are provided for informational purposes only and are not recommended, endorsed by, or representative of the views of Trustpilot. ![]() Video Loading What to do if you have been a victim. Trustpilot is a review platform that is open to all. Fraudsters using WhatsApp often try to persuade you to hand over details that can be used in identity theft, such as your name and address. Most governments also have local agencies to help report and stop these phone scams, so if you Google “Report financial scams” you should find the correct one for your location. Depending on your location, you may have certain rights that entitle you to compensation. Alert your local consumer protection agency and your wireless service provider. If you’ve given out any personal details like passwords, change them right away. If you suspect you may have fallen victim to a phone scam and you’ve sent money or think your bank account might be compromised, contact your bank and explain the situation. What to do if you think you’ve been scammed over the phone If you’re unsure about an app or app developer, check an open review platform such as Trustpilot to see what experiences other consumers have had with the app. In order to keep your smartphone safe and avoid smartphone scams, make sure you have a password or passcode set on your device and never download suspicious apps or software. When users download these apps, they often are unknowingly agreeing to a subscription fee (although major smartphone providers like Apple and Google both have password checks in place to help users avoid accidental subscriptions), or the apps may contain malware designed to mine your phone for sensitive info, send text messages using your number, or hack your photos or location information.īefore downloading any app to your phone, be sure to check the developer and confirm that it’s affiliated with the brand it claims to represent. There have also been reports of third-party app developers tricking consumers into downloading their app by making it appear that they are affiliated with a well-known brand or app, while they are actually operating independently.
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